Legal Document

Privacy Policy

Effective Date: 1 January 2026 Data Controller: k2gam Operator Language: English Applies to: All platform users

Your Data Rights

Under applicable international data protection standards, you hold the following rights regarding the personal data k2gam holds about you. To exercise any of these rights, contact our support team at [email protected]. We aim to respond within 30 days.

Note: Certain rights may be limited where processing is required by law or for legitimate regulatory purposes, including AML and KYC compliance. k2gam will inform you of any applicable restriction when responding to a rights request.

Right of Access

You have the right to request a copy of the personal data k2gam holds about you, along with information about how that data is being processed.

Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request correction. Account holders can update basic contact details directly in their account settings.

Right to Erasure

You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, or where you have withdrawn consent. This right is subject to legal retention requirements — we cannot delete data we are required to retain by law.

Right to Restriction of Processing

In certain circumstances, you may request that we restrict the processing of your data — for example, while the accuracy of data is being contested — without requiring deletion.

Right to Data Portability

Where processing is based on your consent or a contract, you have the right to receive a copy of the personal data you provided in a structured, commonly used and machine-readable format.

Right to Object

You have the right to object to processing based on legitimate interests, including direct marketing. Where you object to marketing, we will cease that processing immediately. Other objections are assessed against our legal grounds for processing.

Right to Withdraw Consent

Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that occurred prior to the withdrawal.

Our Commitments

How k2gam Protects Your Data

Data protection is not an afterthought at k2gam — it is built into how the platform operates. Here are the key principles we apply to every piece of data we hold.

Encryption End-to-End

All data transmitted between your device and k2gam is protected by SSL/TLS encryption. Sensitive stored data — including KYC documents and financial records — is encrypted at rest using industry-standard algorithms.

No Data Selling

k2gam does not sell, rent or trade your personal data to third-party marketers. Data is shared only as necessary to deliver the service, comply with legal obligations or prevent fraud — nothing more.

Your Rights, Always Accessible

Access, correction, deletion, portability and objection rights are available to all users. Contact our support team at any time to exercise your data rights. We respond within 30 days for formal requests.

Clear Retention Limits

We retain data only for as long as legally required or operationally necessary. Following retention period expiry, data is securely deleted or anonymised — not held indefinitely.

Responsible Gambling Data Use

Behavioural and session data is used to monitor for problem gambling patterns and trigger responsible play interventions where needed. This use is strictly for player protection — not profiling for commercial gain.

Transparent Updates

Any material change to this Privacy Policy is communicated in advance through on-site notices or account email. You will always know when and how this Policy has changed before the change takes effect.

Questions About Your Privacy?

If you have questions about how k2gam handles your data, or if you want to exercise your data rights, our support team is ready to help. You can also review our full Terms & Conditions or visit the FAQ for quick answers.

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